When You Buy From Woodward
You Buy Protection
Free Filters for Life
We want you to enjoy your home comfort system for many years. In an effort to extend the longevity of your system, you will receive free filters* for life (must be standard MERV 8 size). *Limitations apply.
If your new system* fails within the first 90 days and we cannot repair it within 48 hours, we will put you up in a hotel— free of charge. *Not valid on base model systems and excludes shipping delays and factory order parts.
No Lemon Guarantee
Our company realizes that not all HVAC equipment is delivered in 100% perfect condition from the factory. Failures can happen. We believe our customers should expect 100% perfection on their investment which is why we offer our “No Lemon Guarantee*.” If a major component fails such as an outdoor coil, compressor, reversing valve or heat exchanger, we will replace the unit at no cost as long as you are enrolled in our ACC maintenance program. *A 10-year imitation applies. Not valid on base model systems.
No Cost Repair Guarantee
We realize that a new HVAC system* is a large investment. As long as you are enrolled in our ACC maintenance program, we offer a 5-year labor warranty on new installations. *Base model systems not included.
Lowest Cost Guarantee
We promise to be the lowest cost* HVAC company. If you find a lower rate, we will beat our competitors’ price by $250. *Must be a comparable company, system and warranty.
No Change Order Guarantee
No one likes a costly surprise. This is why your price is your price! We will not change the cost of your system installation unless the scope of the work is changed and both parties agree.
Correct Size Guarantee
We guarantee* to perform proper heat load/ heat gain calculations based on your home’s construction values and existing duct work before we install your properly-sized equipment. Duct work modifications may be needed to obtain proper performance. *Recommended enhancements must be made to receive guarantee.
Installation Workmanship Guarantee
Our installers possess the best craftsmanship in the area. They’ll take care of your home by wearing booties, laying drop cloths and putting down carpet cling to protect your home. They will not smoke on your property and will be polite and courteous. If this behavior has not been achieved upon completion, we will provide you with a seasonal tune-up free of charge. *Please inform our office on the day of installation if proper guidelines are not being met.
*Guarantees can be transferred to new homeowners for a $250 fee. Base model systems consist of standard ECM 80% and 95% or 96% gas furnaces, 13 SEER air conditioners, 14/15 SEER heat pumps and ductless systems. Not valid in commercial applications